BioLink Technologies International, Inc. develops, manufactures and distributes biometric devices for user identification and authorization in networks of all sizes, including the internet.

One of BioLink's products is U-Match Biometric Mouse - a computer mouse with a thumbprint reader. With a set of drivers, U-Match provides user identification during network login. Because part of software resides within the mouse itself, its quality and reliability were mission-critical: defect correction after mass production started would have been near impossible.

Amphora Quality Technologies offered its quality assurance services for testing both software and hardware. This was the company's unique competitive advantage. The tests performed included: Functional Testing of hardware, drivers and utilities; Defect Analysis; Compatibility Testing with a large number of computer brands and models, including a full line of Compaq and Sony Vaio laptops; Durability Testing; Biometrics Reliability Testing; Ergonomics Testing.

Quality control and quality assurance are extremely important, especially for companies proposing innovative solutions. Often businesses lose market share if quality does not meet the expectations of the market. Use of independent testing in product development provides a solution. Skill level of the QA outsourcer's staff is very important in such cases, since test objects are often beyond traditional methods.